Telephone surveys
Monday 25 April 2005 om 16u57
My sister walks into the room with the portable phone in her hand.
Sister: “It’s for you, I think it’s a survey kinda thing, you might wanna get rid of her”
Why don’t women understand that people on the other side of the phone can understand whatever you’re saying perfectly, even when you’re not holding the microphone to your mouth? I felt sorry for the lady already, and I felt like helping her. I guess about 90% of the people they call aren’t interested, so I was gonna make her day.
She: “Good afternoon sir”
Me: “Hi”
She: “… independant research company … market … males between 19 and 25 … Your sister (if that was your sister) told me you are in that category, is that correct?”
Me: “Yes, it is”
She: “May I have a few minutes of your time?”
Me: “Of course, why not”
I just KNOW she wasn’t prepared for that answer (which is normal when 90% tell you to get lost), it was proven by her next sentence:
*5 seconds of silence*
She: “I’m just booting up the program”
*4 seconds of silence*
She: “And filling out some information”
*5 seconds of typing*
She: “May I ask your age?”
Me: “Of course… Euh…”
I don’t know why, but I always get confused when people ask my age, I’m never sure. After all, it changes every year.
Me: “I’m turning 22 in 2 weeks, so I’m more 22 than 21 but officialy: 21″
Hehe, she was confused too now
She: “Next question sir, do you have friends or relatives working in the following business sections:
The tabacco-selling industry, reporting and/or television, …”
I don’t remember all of them, all I remember is that I didn’t know a lot of people in any of those categories, but I wanted to help her out so I did my best and found someone in the reporting and television category.
She: “I’m sorry sir, but the rules are we have to end this conversation now”
I was like “double U tee F mate?“, so I replied
Me: “May I ask why? Just out of interest”
She: “I don’t know sir, it’s the rules.”
Me: “Pssshhhh, for once you find someone that wants to help you…”
*laughter*
She: “That’s true. It’s scandalous”
*laughter*
There you go, we broke the ice (I love to make telephone-people feel good, because I know how hard it is after working in telemarketing for about 2 months). Now SHE got curious.
She: “Just out of curiousity, do you smoke?”
Me: “Not anymore”
She: “When did you quit smoking?”
Me: “Almost 2 years ago.”
She: “Well, it’s a survey for smokers and people that quit less than 6 months ago.”
“…”
She: “Goodbye”
Me: “You have a nice day”
Next time, I’ll say I’m not interested, because when I am, I’m just not good enough :p
Gepost in: General
4 Commentaren Zelf commentaar toevoegen
1.
Kiwi | Monday 25 April 2005 om 20u10 |
Gepost met Internet Explorer 6.0 op Windows XP
Good one, well, you should start asking some questions yourself too. Although, most of the time they are too well trained, and will never give you the chance to interfere with their scheme.
Anyhow, I love these kinds of phonecalls too, always fun:
either it’s interesting
either she has an exciting voice
either it’s some vender which i like to fool around a bit
Always fun!
2.
jesus_ | Monday 25 April 2005 om 23u13 |
Gepost met Firefox 1.0.3 op Windows XP
Hehe
It’s not that they are well trained, they just have a script they need to follow.
3.
whacker | Tuesday 26 April 2005 om 00u28 |
Gepost met Firefox 1.0.3 op Linux
which 90% of the time ends up in you answering no to every single of their quadzillion million questions
4.
Jolicoeur | Saturday 7 May 2005 om 20u46 |
Gepost met Internet Explorer 6.0 op Windows 2000
I used to work for one of those telemarketing companies while I was a student. I hated it, but the money was allright so…
Somehow I always had to interrupt someone in the middle of a football game to ask him whether he prefers Pepsi Maxx or Coke Lite, or ask some angry customer why he recently left the insurance company that had been screwing him over for the last 25 years?
So now, as a principle, whenever I get called by some poor student interviewer, I always take five minutes to fill in the questionaire.
Always a good thing to consider both sides of the medal I guess…
Jolicoeur
–
For people who like peace and quiet: a phoneless cord.
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